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sponsors of the Government to Citizen Communication Award ProtoCall One is a leading contact centre consultancy and systems integrator, specialising in multi-channel communications, virtual contact centres and workforce optimisation. The company provides solutions to help businesses improve how they connect with their customers across multiple contact channels such as email, web chat, SMS and social media.
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sponsors of the Mixed Media Campaign Award For more than 14 years, Daryl Willcox Publishing has been connecting public relations professionals with journalists to speed the generation of timely, relevant media coverage.
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sponsors of the IT Project Innovation Award Info Exchange delivers secure, cost-effective, web-based information management software solutions to wide-ranging public and private sector clients. As part of the Alcumus Group, the company works alongside Sypol and Isoqar to provide comprehensive information, risk, compliance and certification services.
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sponsors of the IT Partnership Award EfficientIP is a software editor providing hardware & software appliances to deliver DNS/DHCP services into a fully integrated solution. Leading companies in many market sectors such as Finance, Insurance, Telco, Retail, Industry, Transportation and Public Sector have selected EfficientIP's solutions, including T-Mobile, STMicroelectronics, United Airlines, Bank of Geneva, Banque de France, Credit Agricole, EADS, Carrefour and Louis Vuitton.
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sponsors of the Mobile Technology Award Box Technologies are the UK’s leading provider of customer interface technology solutions, within six core market sectors: Retail, Hospitality, Finance, Public Sector, Utilities, Transportation and Logistics.
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sponsors of the Local Authority PR Team Award Amaryllis… the largest nationwide infrastructure dedicated to the supply and lifecycle management of every conceivable item of furniture and equipment within the built environment together with change management, relocation and workplace services.
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sponsors of the Strategic Communications Campaign Award It’s what we do with the data that makes the difference. Callcredit is the UK’s most innovative and customer-focused Credit Reference Agency. We combine a comprehensive understanding of industry needs with state-of-the-art technology to develop unique information solutions.
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sponsors of the Government Communicator of the Year Award Best Companies Ltd are workplace engagement specialists. Since our establishment in 2000, our vision has been to identify the drivers in sustainable business performance; our research revealed the key to this is workplace engagement.
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sponsors of the Contact Centre of the Year Award Genesys software solutions from Alcatel-Lucent manage customer interactions over phone, Web and mobile devices. The Genesys software suite handles customer conversations across multiple channels and resources – self-service, assisted-service and proactive outreach – fulfilling customer requests and optimizing customer care goals while efficiently using resources.
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sponsors of the Government Website of the Year Award Eduserv specialise in developing and hosting websites for the public sector. We work with a range of national and regional public sector organisations to help them effectively communicate to citizens and save money by shifting services online.
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sponsors of the Telecoms Innovation Award MLL Telecom has almost 20 years of experience designing, installing, managing and maintaining wide area networks. We offer a range of networking solutions, including fixed links, wireless links, WiMAX coverage, managed IP routing and switching and entire dedicated end-to-end networks for local government.
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sponsors of the Accessibility Award Established in 1987, DSPG specialises in Digital Signal Processing technology, developing voice and data products for telecommunication applications. DSPG is also active in the development of international standards, contributing to International Telecommunication Union (ITU-T).
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sponsors of the Local Authority of the Year Award 2e2 is Europe’s fastest growing ICT Lifecycle Services Provider; an agile, customer-focused provider with a broad portfolio of transformational ICT services to meet today’s requirements.
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sponsors of the Council Publication of the Year Award Big Green Book: Small Business Environment Network...the UK’s premiere environmental and promotional business network, showcasing the best sustainable companies offering and delivering innovative environmental business products, business services and Low carbon technologies and helping grow greener communities and local economies.
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sponsors of the Contact Centre Technology Award Established over 60 years ago, Clement Clarke Communications tailor makes headset solutions for Call Centres, Defence Establishments, NATO, Commercial Airlines, Air Traffic Control (ATC) Centres and Emergency Services across the world.
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